Privacy Policy

At Stortford Accident & Medical, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 2020.

What personal information do we collect?

We may collect personal information such as:

  • Your name, address, date of birth, and contact details

  • Health information, including medical history and test results

  • Details required for enrolment and funding eligibility

  • Information you provide to us through forms, phone calls, or online services

How do we use your personal information?

We use your information to:

  • Provide you with high-quality healthcare

  • Manage your enrolment and eligibility for publicly funded services

  • Coordinate your care with other providers when necessary

  • Contact you about appointments, test results, or health recalls

  • Meet our legal and professional obligations

Sharing your information

We only share your information when:

  • It’s necessary for your care (for example, with other health professionals)

  • You give us permission

  • We are required to do so by law

Accessing your information

You have the right to access your health information and request corrections. To do this, please contact us directly, and we’ll help you through the process.

Keeping your information safe

We store your information securely and only allow access to authorised staff. We take all reasonable steps to protect your privacy.

Questions or concerns?

If you have any questions about how we handle your information, please contact us:

(06) 878 8600

104 Stortford Street
Saint Leonards
Hastings 4120
Hawke’s Bay